The PSA Vault is a highly sophisticated storage facility located in New Castle, Delaware, designed and outfitted for the safekeeping of collectibles.

Vaulted items are fully-insured, protected 24/7 by security professionals, and stored in a climate-controlled environment behind torch and tool Class 3 UL Rated doors.

We currently accept trading cards that are encapsulated and authenticated by PSA, SGC, BGS, or CGC. Raw (ungraded) cards or cards in other holders are not eligible at this time.

From the time of order creation to service completion, customers can elect to route grading submissions directly to their PSA Vault on an item-by-item basis. 

Visit My Orders to assign and manage destinations for active trading card submissions.

Online or in the PSA app, visit My Collection to manage and return items from the PSA Vault anytime.

If you decide to pull items out of the Vault and have them shipped to you, the following fees apply:

Premium Insured Shipping

Starting October 29, 2026, items shipped from your PSA Vault will be charged a Premium Insured Shipping rate based on the total declared value of everything in your shipment. For shipments exceeding 10 items, a fee of $0.99 for each additional item will be added to your shipping costs.

U.S. Premium Insured Shipping rates:

• Under $500: $19.99

• $500 to $4,999: $24.99

• $5,000 to $24,999: $42.99

• $25,000 to $74,999: $57.99

• $75,000 to $299,999: $139.99

• $300,000+: Custom quote prepared with direct guidance from PSA

International orders: the U.S. rate applies, plus an international handling fee.

• Canada: $24.99

• Other international: $31.99

At checkout, each item's value is prefilled using our value estimation tools, which can be adjusted before you ship. If an item has no estimate, you'll be asked to enter a value. Your shipping rate is based on the total value of cards you’ve requested to ship. If an item is lost or damaged in transit, we'll compensate you up to the value you entered, not to exceed the item's fair market value. Lowering a value also lowers your coverage.

Withdrawals made within 90 days of initial vaulting will incur a $4.99 early withdrawal fee per item.

Consigning your card means entrusting PSA to market, sell, ship, and collect payment on your behalf. 

The experience is designed to be effortless. PSA will create and host your listing on its eBay storefront, with marketable item details and photography attracting buyers who value the PSA name. Sold cards ship directly from PSA with buyers covering the cost to ship. Payment is deposited directly into your bank account with PSA’s consignment fee automatically deducted.

Please note consignors are strictly prohibited from bidding on their own items. Failure to comply may result in actions taken by PSA and eBay as necessary.

Sellers pay a single fee that corresponds with the final eBay sale price. Sellers do not pay eBay fees, and shipping costs are covered by buyers. One fee—that’s it.

Example: A $200 sale is subject to the 13% rate fee applied to sales in the $100-$499 range. 

Payment would process as follows:

• Sale Price: $200

• 13% rate fee: $26

• Payout to Seller: $174

PSA partners with Stripe for secure payouts. Once your item is sold and the buyer has paid, funds are transferred to your Stripe account within a week and deposited into your bank account per normal bank processing times.

Should your card not sell, or a buyer declines to pay, no consignment fee is charged and your item can easily be relisted.

A 1099 form will only be issued if your earnings meet the federal or state reporting threshold. Currently, the federal threshold is anticipated to be $20,000 and more than 200 transactions for 2026, but is subject to IRS updates. State reporting thresholds can be as low as $600 with no transaction threshold. Even if you don’t receive a 1099, you’re still responsible for reporting any income you’ve earned when filing your taxes. For more information on verifying your tax details or accessing your 1099 form, please visit our payment partner Stripe to learn more.

The ability to list and consign items to eBay through PSA is only available in the following supported countries:

• US

• Canada

• Japan

• UK

• Australia

• Hong Kong SAR China

• Singapore

• Taiwan

• UAE

• Kuwait

• Cyprus

• Saudi Arabia

• Bahrain

• Qatar

• Oman

• Turkey

• Jordan

Yes, the PSA Store on eBay currently supports international shipping.

The Buy It Now feature allows PSA Vault users to list their graded cards on eBay at a fixed price, enabling buyers to purchase cards instantly without participating in an auction or bidding process.

The Buy It Now feature is available to PSA Vault users with vaulted cards. If you’re not currently using the PSA Vault, you can submit your graded cards to the Vault to access this feature.

At this time, listing directly to Buy It Now from grading is not available. To sell your cards directly after grading, route them to the PSA Vault through your orders dashboard.

To cancel your Buy It Now listing:

From the PSA website:

1. In your Collection, select the card you want to cancel from your listings.

2. At the top right corner of the screen, click on "Item Actions."

3. Choose "Cancel Listing" from the dropdown menu.

From the PSA App:

1. In your Collection, select the card you want to cancel from your listings.

2. At the top right corner of the screen, tap the three dots.

3. Choose "Cancel Listing" from the pop up menu.

Your listing will be removed, and the item will no longer be available for purchase.

Currently, the best way to change the price of your Buy It Now listing is to cancel the listing entirely and relist it at your preferred price. Simply follow the steps to cancel your listing, then create a new listing with the updated price.

This ensures your new price is accurately reflected for buyers.

To make changes to your Buy It Now listing title, please contact our support team for assistance. Our support team will guide you through the process to ensure your listing is updated as needed.

Yes, Buy It Now Offers is a new feature that allows potential buyers on eBay to send you offers on your PSA Vault items listed with a Buy It Now price. You can choose to accept, decline, or let the offer expire.

Currently, we do not support the ability to counter or send an offer to a potential buyer.

Vault-to-Vault transfer is a feature that allows items to be transferred between two parties within the PSA Vault.

How do I initiate a Vault-to-Vault transfer?

To initiate a transfer the current owner of the item must:

1. Log in to their PSA account on the web.

2. Navigate to their Collection. 

3. Select the vaulted item(s) they want to transfer.

4. Choose Transfer from Item Actions options. 

5. Input the email address and Vault ID associated with the recipient’s PSA account. The recipient's email and Vault ID must match an active PSA account for the transfer to proceed.

6. Acknowledge and agree to the PSA Vault Terms of Service and Vault Transfer Authorization terms.

7. Click Transfer Items.

Ownership immediately transfers to the recipient, with the items viewable in their Collection. Recipients will receive an email evidencing this transfer and will be bound by the PSA Vault Terms of Service and Vault Transfer Authorization terms.

Are PSA Vault-to-Vault transfers reversible?

No. Once completed, ownership cannot be reversed by PSA.

How long does a PSA Vault-to-Vault transfer take?

Once the transfer process is completed by the current owner, ownership immediately transfers to the recipient, with the items viewable in their Collection right away.

Does the recipient need a PSA account?

Yes. The recipient must have an active PSA account. The sender is required to enter the recipient's email address and Vault ID, and both must match an existing account for the transfer to go through.

How do I know PSA Vault-to-Vault transfers are secure?

PSA Vault-to-Vault transfers are protected by multiple layers of security. Before accessing the transfer tool, you must verify your identity via your registered phone number. When you initiate a transfer, you will be prompted to complete an additional multi-factor authentication (MFA) step before the transfer is processed. You are also required to enter both the recipient's email address and Vault ID, and the two must match an existing PSA account for the transfer to go through.

Who handles payment for the associated transaction?

If applicable, payment is arranged between the sender and recipient outside of PSA's platform. PSA does not facilitate, process, or guarantee any payment associated with a Vault-to-Vault transfer.

When listing an item for Buy It Now, scroll to the Offers section and toggle “Receive Offers” to start receiving offers from interested eBay buyers.

By default, offers below 50% of your Buy It Now price are automatically declined. If you'd like to set a higher auto-decline amount:

1. Enable “Receive Offers” when listing your item.

Click “Offer Preferences” and enter the dollar amount you'd like to auto-decline below. Note: You cannot set an auto-decline lower than 50% of your listing price.

To disable offers on an active Buy It Now listing, please delist the item and relist it with “Receive Offers” toggled off.

Once you accept an offer, the item is marked as sold. In some cases, it may take a few minutes for the sale to fully process. After it’s confirmed, your payout will be initiated and appear in your account shortly after, following the standard selling and payout timeline.